
Googla Apps nicknames
I’ve started using Google Apps with some domains and amongst them open-source-editor.com, and I have discovered what not to do. My mistake cost my some emails (and clients), so if you tried to contact me and got no answer, send the message again.
The mistake
In Google Apps you can use Gmail with your own domain. The first domain added becomes the accountholding domain, the main domain. I choose one which I didn’t use that much, xoda.eu (Xoda is my company’s name), because I wonted to try the Google Apps first before i switched. Ok, email to “name at main-domain” now worked.
You can also add domainalias (for example xoda.se and xoda.eu would lead to the same account). I added open-source-editor.com as an alias, and a few more. Now I got “name at what-ever-domain” working.
On some domains I’ve used other names and email-addresses, so you wan’t to add nicknames (for example superman and mattias would lead to the same account). Mail to “nickname at the-main-domain” now works fine. However, “nickname at domain-alias” does NOT work! And there is no information about that in the controlpanel. Only way you will notice this is missing mail or by mistake digging deeeeep into the help-section. There should be a big, fat warning sign! This cost me several jobs as the mail pored in to a “nickname at domain-alias”.
The solution
The easiest solution for this I could find was to keep the domains at my webhost and just create mailforwarders to the email-adresses that didn’t work. Now I also do backups with POP3.